Welcome to CoSignage (“we,” “us,” or “our”). CoSignage operates the website at https://cosignage.com.au (the “Site”). We are committed to protecting your privacy and handling your personal data in a responsible way.
This Privacy Policy explains:
- What personal data we collect
- How we use it
- How we protect it
- Your rights regarding your data
- How to contact us
1. What Personal Data We Collect
When you interact with our Site or use our services, we may collect personal data including, but not limited to:
- Contact data: name, email address, phone number
- Business data: company name, job title, address
- Technical data: IP address, browser type, device information, cookies
- Usage data: pages you visit on our Site, time spent, referring/exit pages
- Communications: any information you send us via contact forms, email, or other channels
2. How We Use Your Personal Data
We use your personal data for the following purposes:
- To respond to inquiries, provide quotes, and communicate about services
- To deliver our digital signage services and to support and maintain our customer relationships
- To improve our Site, by analyzing usage and trends
- To send marketing or promotional information (only if you consent)
- To comply with legal obligations, including data protection laws
3. Cookies and Tracking
We use cookies and similar tracking technologies on our Site:
- Essential cookies to make the Site work (e.g., for form submissions)
- Performance cookies to understand how users interact with our Site (e.g., Google Analytics)
- Optional tracking cookies (if any) for marketing and analytics
You can control or opt-out of these cookies through your browser settings. For more information, see our Cookie Policy.
4. How We Share Your Data
We may share your personal data with:
- Service providers who help us run our business (e.g., web hosting, analytics)
- Third-party partners (under strict data protection terms)
- Legal or regulatory bodies, if required by law or to protect our rights
We require that any third-party recipients only use your personal data to perform the services we ask of them, and that they protect it securely.
5. Data Security
We take reasonable steps to protect the personal data we collect. These measures include:
- Encryption (e.g., SSL/TLS) for data in transit
- Access controls to restrict who can view your data
- Regular security reviews and updates
However, no method of data transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
6. Data Retention
We retain your personal data only for as long as is necessary to achieve the purposes for which it was collected, or as required by law. When your data is no longer needed, we will securely delete or anonymize it.
7. Your Rights
Under Singapore’s Personal Data Protection Act (PDPA), you may have rights including:
- Access: Request a copy of your personal data that we hold
- Correction: Ask us to correct inaccurate or incomplete data
- Deletion: Request deletion of personal data when it is no longer needed or when you withdraw consent
- Withdrawal of Consent: Where relevant, you may withdraw previously given consent
- Complaint: Lodge a complaint if you believe we have breached your data protection rights
To exercise any of these rights, please contact us (see below).
8. Cross-Border Transfers
If we transfer your personal data outside Singapore (to service providers or partners), we will ensure that the receiving party provides adequate protection consistent with PDPA requirements.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will:
- Post the updated version on this page
- Update the “Last updated” date above
- For significant changes, we may notify you directly (e.g., via email)
10. Contact Us
If you have any questions, requests, or complaints about our privacy practices or this policy, please contact:
CoSignage
Email: info@cosignage.com.au
11. Cookie Policy (Summary)
- We use cookies to improve your experience on our Site
- You can manage or disable cookies individually through your browser
- Disabling cookies may affect some functions of the Site
For more detailed information, visit our full Cookie Policy page.
